Privacy Policy

1. Information We Collect

We collect information you give us directly, such as when you fill out a quote request form, call us, or send us an email. This may include:

• Your name and contact details (phone number, email address)
• Your property address or project location
• Details about your concrete project or service request
• Any other information you choose to share with us

We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit. This is standard web analytics data.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Schedule and coordinate concrete services at your property
• Send you project updates, confirmations, or follow-up communications
• Improve our website and better understand how visitors use it
• Comply with legal obligations

We do not use your information for spam or unsolicited marketing. If we follow up after a quote request, it is only to help you with your project.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who help us operate our business, such as our quote form provider (Tally) and website hosting services. These providers are contractually required to keep your information confidential and use it only to perform services for us. We may also disclose your information if required to do so by law.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser settings. Disabling cookies may affect some functionality of the website.

5. Third-Party Services

Our website uses third-party services including Google Maps for location display and Tally for our contact form. These services have their own privacy policies that govern how they handle data. We encourage you to review those policies. Google Maps is governed by Google's Privacy Policy.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we do our best to protect the information you share with us.

7. How Long We Keep Your Information

We keep your information for as long as it is needed to provide services to you or as required by law. If you have a project with us, we may retain your contact and project records for up to seven years for warranty and business purposes. You may request deletion of your information at any time by contacting us directly.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of any marketing communications we may send

To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes means you accept the updated policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out: